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Technical support

Our Technical Support Team is available to help you quickly solve a technical issue, and reply to your questions. Please include your Open Inventor Toolkit license serial number when contacting the technical support group.

Please note that our Technical Support service is tied to our Maintenance Service — More information about Open Inventor Toolkit Maintenance Service

Worldwide technical support

Customer Support Portal

Reporting a problem

Please provide the following minimum information:

• Open Inventor Toolkit version: e.g. Open Inventor Toolkit 9.8
• Language: e.g. C++
• Operating System: e.g. Windows 7
• Compiler/IDE version: e.g. Visual Studio 2015
• Graphics board: e.g. NVIDIA GeForce GTX 1050

For faster response, please consider that (in most cases) we cannot begin an investigation until we can reproduce the problem! Investigation will go a lot faster if you are able to provide a:

• Small test program, or
• .iv file

that reproduces the problem.